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Frequently Asked Questions

Please click on the desired question below to view the answer.

1. What makes 1Click Auto Brokers' new car buying & auto leasing service different from other Internet brokers?
2. How do I know 1Click is a reliable firm that will deliver on its promise to get me the best price on my new car without any hassles?
3. Does 1Click conduct business throughout the entire United States? What about internationally?
4. How much does 1Click charge for its auto broker service?
5. How is my new vehicle's factory warranty affected by 1Click's involvement in the vehicle transaction?
6. Can I take advantage of the cash rebates and low-interest rates being offered by the manufacturers if I buy or lease my new vehicle through 1Click?
7. Can 1Click factory-order my new vehicle?
8. What is a "retainer" and why does 1Click need to collect this from me before they begin a search for my vehicle?
9. What methods of payment can I use for my retainer and 1Click's fee?
10. Does 1Click handle trade-in vehicles?
11. Does 1Click offer assistance in the purchase or lease of used cars?
12. What is 1Click Auto Brokers’ “privacy” policy?

Have a question that we haven't addressed? Call or e-mail us!


1. What makes 1Click Auto Brokers' new car buying & auto leasing service different from other Internet brokers?
 


The biggest difference between 1Click Auto Brokers and the other brokers is where our "true" loyalty and motivation lies. Most brokers are nothing more than salespeople, who work for a dealership, and receive their compensation from the dealer who sells you your vehicle. Thus, it is in THEIR best interest for you to pay the most for your vehicle as this increases their commission. This is why some advertise their service as "free to the consumer;" because the dealer is paying them.

There are even brokers who "double-dip" by collecting money from both the consumer and the auto dealer.

Since 1Click does not receive any form of payment from any dealer, only from our clients, it is vital to our success that we negotiate the best possible price on your new vehicle. Furthermore, our fee is only due IF you decide to purchase or lease one of the vehicles that we located on your behalf.

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2. How do I know 1Click is a reliable firm that will deliver on its promise to get me the best price on my new car without any hassles?
 


The proof is in the pudding! Over 98% of our clients have told us, through our surveys, that they were satisfied with our service and would refer their friends and family to us.

Our membership with the Better Business Bureau signifies our strong commitment to provide our clients with the very best customer service possible. To view our flawless BBB record, simply Click Here.

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3. Does 1Click conduct business throughout the entire United States? What about internationally?
 


1Click conducts business in all 50 states in the U.S., however, we do not do business internationally.

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4. How much does 1Click charge for its auto broker service?
 


Typically, the more expensive the vehicle, the greater savings 1Click can attain for its client. As such, we do not use a flat-fee structure because that may or may not provide a fair and reasonable value to our clients. By using a sliding scale to establish our fee, our fee is always proportionate to the value and savings we bring to our clients.

MOST IMPORTANTLY, EVEN WHEN YOU CALCULATE OUR FEE INTO THE OVERALL PURCHASE OR LEASE PRICE OF YOUR VEHICLE, WE STILL GUARANTEE TO BE THE LOWEST!

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5. How is my new vehicle's factory warranty affected by 1Click's involvement in the vehicle transaction?
 


Simply put, it's not. Since your vehicle is supplied directly by an automobile dealer, the title transfers directly from the dealership to you.

Some of 1Click's competitors actually purchase the car from the dealer, and then resell the vehicle to the consumer. They do this to conceal their profit in the transaction (since the consumer never knows how much the auto broker paid the dealer). The problem with this scenario (other than the obvious lack of disclosure) is that the broker becomes the original owner of the vehicle. Depending on the vehicle manufacturer, the factory warranty may limit the coverage of subsequent owners, such as yourself. With 1Click, you never run this risk.

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6. Can I take advantage of the cash rebates and low-interest rates being offered by the manufacturers if I buy or lease my new vehicle through 1Click?
 


Absolutely! In fact, in addition to the "consumer" incentives, which are advertised to the public, there are often "dealer" incentives that are not advertised. As "fleet" brokers, 1Click can secure these incentives for the benefit of our clients.

Our clients receive not only the incentives they know about, but often, the incentives they don't.

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7. Can 1Click factory-order my new vehicle?
 


Yes. By utilizing our extensive dealer network, we can order most vehicles directly from the factory built to your exact specifications. Quite often, factory-ordering your vehicle is the least expensive method of acquisition.

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8.

What is a "retainer" and why does 1Click need to collect this from me before they begin a search for my new vehicle?
 


A retainer is nothing more than an earnest deposit. It is fully refundable in the event you do not purchase or lease your vehicle through 1Click.

The reason we collect this retainer, which is only $100, is to segregate the casual shoppers from the serious car buyers. Our auto brokers spend an average of 2-3 days on each client's vehicle search and transaction. While we are willing to invest that time, without any guarantee of compensation, we want to know that our client is a serious buyer who is prepared to make a purchase or lease in the event we find his/her car at an acceptable price.

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9. What methods of payment can I use for my retainer and 1Click's fee?
 


1Click Auto Brokers accepts Visa, MasterCard, American Express, Discover, personal check or money order.

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10. Does 1Click handle trade-in vehicles?
 


Yes, 1Click will negotiate the value of your trade-in with the auto dealer from whom your new vehicle is being purchased or leased. By combining our numerous years of automotive experience with our extensive used car data resources, we can assure our clients maximum trade-in value.

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11. Does 1Click offer assistance in the purchase or lease of used cars?
 


At this time, 1Click's service is only for new vehicles.

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12. What is 1Click Auto Brokers’ “privacy” policy?
 


We do NOT sell, share or distribute the personal information that we collect from our clients. This information is used solely for the purposes of assisting our clients with the acquisition of their new vehicles.

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